Dubai-based healthcare start-up Okadoc mentioned that telemedicine is right here to remain even after the Covid-19 pandemic.
“It was gaining traction even earlier than the pandemic however resulting from Covid-19, the adoption has accelerated for immediate appointments as we live in unprecedented instances and there’s a better sense of urgency for sufferers and docs to be related,” Fodhil Benturquia, Founder and CEO of Okadoc, informed TechRadar Professional Center East.
At a time the place most suppliers are experiencing an incredible shortfall in sufferers’ visits, he mentioned that Okadoc utilises know-how to attach sufferers with docs rapidly on a 24/7 foundation, serving to remodel the prevailing healthcare mannequin within the area by connecting sufferers, docs and healthcare suppliers seamlessly, eradicating any obstacles.
Furthermore, he mentioned that the platform has allowed suppliers to proceed the spectrum of care and hold companies working and cut back the ready time.
With distant working and distant studying, he mentioned that individuals have gotten used to video conferencing, so telemedicine will likely be there for rapid wants and reasonably than going to an emergency, the affected person can now discuss to a physician immediately.
“When you’re sick, driving could be a danger other than the site visitors and the trouble of discovering parking and losing time. When you’re diabetic, you might want to go to a physician a few times each week and it’s a burden.
“As a result of Covid-19, many of the clinics and hospitals weren’t prepared for a telemedicine service and was making an attempt to make use of different video communications instruments to unravel the issue. Sooner or later, I feel that the federal government could ask each supplier to have a telehealth service as a regulatory want and as a backup if one other pandemic arises sooner or later,” he mentioned.
Telemedicine is a complementary product and he mentioned that about 80% of the session with the identical physician could be changed by the app.
TRA authorised apps
Okadoc is among the telehealth suppliers and facilitators apart from NextGen Healthcare, VSee, Doxy.me, GetBee and Thoughts Mina Telemedicine to be authorised by the Telecommunications Regulatory Authority (TRA) to be used within the UAE.
Claiming to be the most important telehealth supplier within the UAE, Benturquia mentioned that they’ve accelerated the launch of the digital video assembly with the physician because of the rising demand.
The beginning-up, which began as a physician reserving facility at Dubai Healthcare Metropolis, was imagined to launch the service within the third quarter of this 12 months.
Benturquia mentioned that they’ve 204 docs in 43 specialties from 38 healthcare suppliers reside and greater than 200 docs are anticipated to hitch quickly. They’ve already completed greater than a whole lot of consultations.
“Sufferers can ebook an appointment with their very own physician or a physician of their selection inside minutes. Customers can have a video session and chat electronically, switch and obtain paperwork resembling prescriptions or medical data and pay for his or her consultations based mostly on their insurance coverage protection,” he mentioned.
Humeira Badsha, a rheumatologist marketing consultant at Dr. Humeira Badsha Medical Centre, mentioned that it has been a annoying time for our sufferers, particularly with persistent ailments, final month however Okadoc has stepped in fairly quick to offer the platform.
“We wished a platform that’s encrypted to take care of the confidentiality of our sufferers. We’ve got managed to see greater than 50 sufferers on telehealth final month and actually stunned to see how glad the sufferers are.
“I’m seeing sufferers from their properties with their households and in several settings in an informal mode. Dubai is a medical tourism hub and we do see plenty of sufferers, who can’t get to see us now because of the lockdown, from Baku and the GCC area,” she mentioned.
Large concentrate on safety and privateness
Utilizing end-to-end encryption with the cloud information hosted on Alibaba Cloud and Microsoft Azure within the UAE, Benturquia mentioned that relating to scalability, encryption and safety, the platform is compliant with the UAE and worldwide rules which imply that docs working from residence can have instantaneous and protected entry to the platform at a time the place they aren’t capable of be current in hospitals or clinics.
Okadoc is the one regional answer that’s immediately built-in right into a supplier’s hospital data system; he mentioned and added that the platform is end-to-end encrypted.
Even when the info is hacked, he mentioned that it can’t be decrypted and the audio and video isn’t recorded.
“We’ve got been with the Dubai Healthcare Metropolis and have handed the cybersecurity check of Abu Dhabi authorities, and 70% of the rating of the tenders have been on cybersecurity and encryption. Only some worldwide corporations and Okadoc have handed the check,” he mentioned.
Benturquia mentioned that they plan so as to add prescription reminders on the app for the sufferers and seeking to launch a telemedicine app for the docs this 12 months.
Proper now, the cellular app is just for sufferers and desktop web sites for docs and hospitals.